Returns Policy

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.Earrings are exempt from being returned.Additional non-returnable items:Gift cardsTo complete your return, please contact info@imagegang.co.uk.Please do not send your purchase back without contacting us first

Exchanges (if applicable)We are only able to exchange items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@imagegang.co.uk.

Shipping

We aim to process all orders within 48 working hours, however this is subject to change during busy periods such as Christmas and sale periods.Once your order has been processed and dispatched you will be notified via email.We deliver to all UK mainland address, Isle of Man, Isle of Wight, Northern Ireland and Republic of Ireland, Scottish Highlands and Islands. Deliveries will arrive between 9am and 6pm, Monday to Friday excluding Bank Holidays.All UK items are sent tracked via EvriInternational deliveries are sent tracked via Royal Mail.Please note that delivery times are there as an indication and Image Gang cannot be held responsible for delays once an item has been dispatched.Please note that if you give an incorrect address at checkout we are not liable and if the item is returned to us you will be responsible for any redelivery costs.