Shipping
We aim to process all orders within 48 working hours, however this is subject to change during busy periods such as Christmas and sale periods.
Once your order has been processed and dispatched you will be notified via email.
We deliver to all UK mainland address, Isle of Man, Isle of Wight, Northern Ireland and Republic of Ireland, Scottish Highlands and Islands. Deliveries will arrive between 9am and 6pm, Monday to Friday excluding Bank Holidays.
All UK items are sent tracked via Evri
International deliveries are sent tracked via Royal Mail.
Please note that delivery times are there as an indication and Image Gang cannot be held responsible for delays once an item has been dispatched.
Please note that if you give an incorrect address at checkout we are not liable and if the item is returned to us you will be responsible for any redelivery costs.
UK Standard Delivery (3-4 working days) - £2.99
International Delivery (10-14 working days) - £9.50
Returns Policy
Please note personalised orders and earrings are non-returnable unless faulty.
All Hoops come with a 9 month tarnish free guarantee, please contact us on the email address below if you have any issues with your hoops within this time period
Please contact us if you would like to return an order.
lnfo@imagegang.co.uk
For orders that are returned to us by Royal Mail or their international delivery partners, we will contact you to give the option of paying for a reship. If we do don't hear from you within seven days we will refund the order, excluding personalised orders. Please note delivery costs are non-refundable unless we are liable for mistakes on the shipping label.